Privacy Policy
Last updated: 13 Kasım 2026
NAYNX Teknoloji Yazılım Bilişim Robotik Sistemleri Sanayi ve Ticaret Limited Şirketi ("we") operates the Kargo Skoru mobile app. This policy explains what data we collect, how we use it and your rights.
1. Data we collect
- Account: name, e-mail, sign-in provider ID (Apple, Google).
- Device & usage: device model, OS and app version, language, country, anonymous device ID, session and screen events, crash reports.
- Push token if you allow notifications.
- Purchases: subscription and credit transactions are processed by the App Store / Google Play; we store only transaction IDs and status.
- Support messages when you contact us.
2. How we use it
- To run the app, manage your account and verify purchases,
- To fix bugs and improve the experience,
- To send notifications you opted into,
- To answer support requests,
- To comply with the law.
3. Third parties
We share data only with service providers needed to run the app (push delivery, crash reporting, subscription management, ad networks if any, e-mail). We never sell your data.
4. Advertising & tracking
If ads are shown, the ad network may use your advertising ID. On iOS we do not track you across apps unless you grant App Tracking Transparency permission.
5. Retention
Account data is kept while your account exists; analytics and crash data up to 24 months; support messages 3 years. When you delete your account, personal data is irreversibly anonymised within 30 days.
6. Your rights
You may access, correct, delete or export your data and object to processing. Delete your account in the app (Settings → Account → Delete account) or at https://kargoskoru.com/hesap-silme. For other requests write to destek@kargoskoru.com; we respond within 30 days.
7. Children
The app is not directed to children under 13.
8. Contact
NAYNX Teknoloji Yazılım Bilişim Robotik Sistemleri Sanayi ve Ticaret Limited Şirketi · destek@kargoskoru.com